Refund & Return Policy
Refund & Return Policy
At SnapNShop, we prioritize customer satisfaction and trust while adhering to the highest standards of transparency and integrity. Our Refund & Return Policy is designed to provide clarity and ensure fairness to all our customers. By using our services, you agree to the terms outlined in this policy. We encourage you to review these terms carefully before making a purchase.
1. Products Eligible for Refund or Return
SnapNShop offers refunds and returns under the following conditions:
-
If the product is defective or damaged upon delivery.
-
If the product delivered does not match the description provided on our website.
-
If the activation key for the antivirus software fails to function as intended (subject to verification).
2. Products Not Eligible for Refund or Return
-
Downloaded and activated antivirus software keys are non-refundable, as activation is deemed confirmation of successful delivery.
-
Products that have been tampered with or misused after delivery are not eligible for returns.
-
Any issues arising from incompatibility with the customer’s device or operating system. It is the customer's responsibility to ensure their system meets the software requirements.
3. Refund Process
SnapNShop ensures a smooth and transparent refund process:
-
Submit a Refund Request: Contact our customer service team via phone at +1(000) 000-0000 or email at [Insert Email Address]. Provide your order number, receipt, and reason for the refund.
-
Verification Process: Our team will verify the issue to determine eligibility for a refund.
-
Refund Timeline: Once approved, refunds will be processed within 7-10 business days. The amount will be credited back to the original payment method.
4. Return Process
If eligible for a return:
-
Initiate the Return: Notify us within 7 days of receiving the product.
-
Return the Product: Ensure the product is returned in its original condition, along with all accompanying documentation and packaging.
-
Verification and Approval: Once received, we will inspect the product for compliance with our return policy.
-
Return Confirmation: Upon approval, the replacement or refund will be initiated.
5. Payment Methods & Options
SnapNShop supports secure payment methods to provide a seamless shopping experience:
-
Online payments through verified payment gateways are encrypted for maximum security.
-
Cash on Delivery (COD): This option is available for select locations and purchases. COD fees, if any, will be clearly stated at the time of checkout.
6. Compliance with Google Ads Policies
SnapNShop is committed to upholding Google Ads guidelines by providing accurate, honest, and transparent information regarding our products and policies. We avoid misleading claims, deceptive practices, or any content that may harm customers or our reputation.
7. Customer Support
Our customer support team is here to assist with any refund or return inquiries: ???? Phone: +1(000) 000-0000 ???? Email: [Insert Email Address] Support is available during business hours to address your concerns promptly.
8. Amendments to the Policy
SnapNShop reserves the right to update or modify this Refund & Return Policy to align with evolving customer needs and compliance requirements. Updates will be published on this page, and customers are encouraged to review the policy periodically.
Thank you for choosing SnapNShop. We are committed to providing a trustworthy and seamless shopping experience while ensuring compliance with all applicable guidelines and policies. If you have any questions or require further assistance, please reach out to our customer service team.
At SnapNShop, we prioritize customer satisfaction and trust while adhering to the highest standards of transparency and integrity. Our Refund & Return Policy is designed to provide clarity and ensure fairness to all our customers. By using our services, you agree to the terms outlined in this policy. We encourage you to review these terms carefully before making a purchase.
1. Products Eligible for Refund or Return
SnapNShop offers refunds and returns under the following conditions:
-
If the product is defective or damaged upon delivery.
-
If the product delivered does not match the description provided on our website.
-
If the activation key for the antivirus software fails to function as intended (subject to verification).
2. Products Not Eligible for Refund or Return
-
Downloaded and activated antivirus software keys are non-refundable, as activation is deemed confirmation of successful delivery.
-
Products that have been tampered with or misused after delivery are not eligible for returns.
-
Any issues arising from incompatibility with the customer’s device or operating system. It is the customer's responsibility to ensure their system meets the software requirements.
3. Refund Process
SnapNShop ensures a smooth and transparent refund process:
-
Submit a Refund Request: Contact our customer service team via phone at +1(000) 000-0000 or email at [Insert Email Address]. Provide your order number, receipt, and reason for the refund.
-
Verification Process: Our team will verify the issue to determine eligibility for a refund.
-
Refund Timeline: Once approved, refunds will be processed within 7-10 business days. The amount will be credited back to the original payment method.
4. Return Process
If eligible for a return:
-
Initiate the Return: Notify us within 7 days of receiving the product.
-
Return the Product: Ensure the product is returned in its original condition, along with all accompanying documentation and packaging.
-
Verification and Approval: Once received, we will inspect the product for compliance with our return policy.
-
Return Confirmation: Upon approval, the replacement or refund will be initiated.
5. Payment Methods & Options
SnapNShop supports secure payment methods to provide a seamless shopping experience:
-
Online payments through verified payment gateways are encrypted for maximum security.
-
Cash on Delivery (COD): This option is available for select locations and purchases. COD fees, if any, will be clearly stated at the time of checkout.
6. Compliance with Google Ads Policies
SnapNShop is committed to upholding Google Ads guidelines by providing accurate, honest, and transparent information regarding our products and policies. We avoid misleading claims, deceptive practices, or any content that may harm customers or our reputation.
7. Customer Support
Our customer support team is here to assist with any refund or return inquiries: ???? Phone: +1(000) 000-0000 ???? Email: [Insert Email Address] Support is available during business hours to address your concerns promptly.
8. Amendments to the Policy
SnapNShop reserves the right to update or modify this Refund & Return Policy to align with evolving customer needs and compliance requirements. Updates will be published on this page, and customers are encouraged to review the policy periodically.
Thank you for choosing SnapNShop. We are committed to providing a trustworthy and seamless shopping experience while ensuring compliance with all applicable guidelines and policies. If you have any questions or require further assistance, please reach out to our customer service team.